Certificate in Communication Skills

Communication is giving, receiving or exchanging ideas, data, information, signals or messages through appropriate media, enabling individuals or groups to persuade, to seek information, to give information or to express emotions. There are four main areas of communication skills that most of us would do well to improve verbal, non-verbal, written and visual communications. Without effective listening there is no effective communication, because it is the skill that underpins all positive human relationships and they are the building blocks of success.  Effective communication is the ability to communicate information accurately to others. As James Humes quotes “The art of communication is the language of leadership.”